withPersona

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Persona is an identity verification and management platform that offers a range of solutions to help businesses automate and streamline their verification processes. With Persona, users can verify the identity of individuals, perform Know Your Customer (KYC) checks, and mitigate fraud risks.

Industries Served: Fintech, Marketplace, E-learning, Digital health, Cryptocurrency

  • Envelope. Email Address

    [email protected]

  • Map Pin. Location

    San Fransisco, USA

  • Phone Incoming. Support

    Availability of call and email support

Verification supporting stats

---- Documents
200+ Countries
20+ Languages

Services provided by withPersona

KYC Suite

  • Face Biometric Verification availableFace Biometric Verification
  • Document Verification availableDocument Verification
  • Age Verification
  • eID Verification
  • Reusable KYC
  • Video KYC
  • Liveness Detection
  • Perpetual KYC
  • Address Verification

AML

  • AML for Business
  • PEP Screening
  • Watchlists Screening
  • Adverse Media Screening
  • Risk Assessment
  • Fitness & Probity Checks
  • Sanctions Screening
  • On-going Monitoring

Others

  • Know Your Business (KYB)
  • Know Your Transaction (KYT)
  • Payment Fraud Prevention
  • OCR for business
  • ID Number Checks
  • ESign
  • Hardware Scanner Devices
  • Flexible delivery model

  • 2FA Verification
  • On-premises verification
  • NFC Verification
  • Identity Access Management
  • Travel Rule
  • Phone Risk Assessment
  • Email Risk Assessment
  • Regulatory Reports

Our Evaluation

  • Solutions are accessible, and there is strong support and a community behind Persona.
  • Persona provides a collaborative and creative approach, with a team that tackles new problems and tailors solutions for unique fraud risks.
  • Persona offers high service uptime, good verification rates, and quick investigation and triage of issues.
  • Easy deployment and onboarding process.
  • Customizable and allows for the addition of additional information and workflows.
  • Robust features and excellent support.
  • Lack of communication regarding one-off changes in the API or underlying systems.
  • Additional fees and manual setup required for API integration, limiting flexibility.
  • Lack of phone support, and the dashboard is not mobile-friendly.
  • Limited document selection options in the free tier.
  • Too new to determine potential shortcomings.

Rating
This score is based on user ratings and our scenario based testing.

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Industry average: 4

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This is score based the customer journey on desktop and mobile phone

Ease of Use

Industry average: 4.5

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This score is based on the response time of the customer support in different scenarios

Quality of Support

Industry average: 3.9

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Based on the response time and accuracy on fraudulent/original documents from multiple countries

Accuracy Score

Industry average: 3.5

Customers

Compliance Certifications

Pricing

Starter

Free

Growth

Contact sales team

Enterprise

Contact sales team

Updates from withPersona

Founders Fund Values Identity Startup Persona at $1.5 Billion

This Startup Aims To Be The PayPal Of Online ID Verification In The Oversharing Economy

Persona raises $17.5 million to verify identities without humans in the loop

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  • KYC Journey Testing
  • Response Time and Accuracy
  • Back Office Testing
  • Scenario Based Support Test
  • Integration Options
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