Veriff

Rating 3.5 /5.0

This score is based on user ratings and our scenario based testing.
Service Provided By Veriff
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Overview

Veriff

Veriif is one of the leading digital Identity Verification platforms founded in 2015. Veriff envisions safer internet for everyone through its AI-based ID verification systems. Proudly reaching a success marker of $100 million in a Series C funding round, Veriff now serves the global digital market with a diverse range of ID-proofing services including Biometric Authentication, AML Screening, and Assisted Image Capture.

  • Email Address

    [email protected]

  • Location

    Tallinn, Barcelona, New York, Lodoon, Tartu

  • Socials

Verification supporting stats
11.3K+

documents

230+

Countries

47+

Languages

Services provided by Veriff

KYC Suite

  • Face Biometric Verification
  • Document Verification
  • Age Verification
  • eID Verification
  • Reusable KYC
  • Video KYC
  • Liveness Detection
  • Perpetual KYC
  • Address Verification

AML

  • AML for Business
  • PEP Screening
  • Watchlists Screening
  • Adverse Media Screening
  • Risk Assessment
  • Fitness & Probity Checks
  • Sanctions Screening
  • On-going Monitoring

Others

  • Know Your Business (KYB)
  • Know Your Transaction (KYT)
  • Payment Fraud Prevention
  • OCR for business
  • ID Number Checks
  • ESign
  • Hardware Scanner Devices
  • Flexible delivery model
  • 2FA Verification
  • On-premises verification
  • NFC Verification
  • Identity Access Management
  • Travel Rule
  • Phone Risk Assessment
  • Email Risk Assessment
  • Regulatory Reports

Our Evaluation

KYCWeb

  • Supports major integration methods such as ios, android, PHP, Flutter, NodeJS, etc. with really good documentation and handful of integration facilities.
  • Meets major compliance & security standards and possess major verification attributes.
  • Smooth overall flow with a single camera session to capture all documents with continue on mobile with link-on-sms feature.
  • Easy to use, and providing efficient identity verification conveniently.

  • 2-3 days averaged out response time with improvements to be made with unanswered emails.
  • strong improvements needed in original document acceptance.
  • UX features could support operational efficiency.
  • more intuitive and interactive user interface, along with the ability to customize the flow
  • encountering verification failures despite providing accurate and clear documentation.
4.4 This score is based the costumer journey on desktop and mobile phone.
Ease of Use

Industry average: 4.5

3.6 This score is based on the response time of the customer support in different scenarios .
Quality of Support

Industry average: 3.9

2.3 Based on the response time and accuracy on fraudulent /originals documents from multiple countries
Accuracy Score

Industry average: 3.5

  • Documents Testing
  • 3 Accuracy Rating

12 hours processing time with good counterfeit document testing. However, strong improvements needed in original document acceptance.

Accuracy - Fake Document Testing
80%

  • Accepted - ID Cards
  • Declined - ID Cards
  • UAE
  • Austria
  • Turkey
  • USA
  • France
  • Netherland
  • Spain
  • Germany
  • Poland
  • Italy
Accuracy - Original Document Testing
0%

  • Accepted
  • Not Supported
  • Declined
  • ID Cards
  • Passport
  • License

Rating & Comments

Rating:

Comments:

Rating & Comments

Rating: 4.6

Comments:Comments: Good design and smooth user flow as it takes all the documents in a single capturing session. However, it does not provide the functionality to recheck the image before verification.

...

Support

Comments:

2-3 days averaged out response time with improvements to be made with unanswered emails.

Meetings

Tool Used For Calling

Zoom

Response Time

Initial response is delayed for a week. But then the response is within 4-5 hours.

Agenda:Agenda was not shared in the meeting

Scenario 1

The team took about one week to respond to the initial query. Also, the response is slow, and the support guy doesn’t follow up if the emails are left unanswered.

Backoffice

Rating

Rating:4.2

Comments:Veriff's back office is visually attractive but a bit hard to use. Users feel trouble finding the required information.

Login

Pros: Users are given multiple options to sign in to the system.
Cons: The image on the right is visually sound and resonates with the Veriff design, but it’s not giving any feeling of KYC. Also, ReCaptcha is missing to avoid bot attacks. Copyright is missing.

Activation/Onboarding

Dashboard

Billing

Settings

Support

Product Demos

Integration

Rating:4

Comments:Supports only major integrations with SDKs, PHP, Node, Javascript, etc. Improvements could be made in the documentations area. Integration facilities also lack in some places.

Integration Methods
IOS SDK

Available. Here is the reference Link
Android SDK

It’s available, details are present on this Link .
React Native SDK (Expo Environment)

Not available.
React Native SDK (CLI Environment).

Veriff provides this plugin. Documentation is present here.
Npm Module For React Native

Available
ReactJS SDK

Not available.
Angular

Not available.
Flutter Plugin

Available. Please find the plugin details here.

View image
PHP/Laravel

Available by using cURL.

View image
Javascript

It’s available.

View image
C#

Not available.
Java

Not available.
Hosted Verification Page

Not available.

 
REST APIs

Documentation is provided, it’s well formatted along with detailed swimlanes. Here is the API documentation and Github Link .
Xamarin

Not available.
Apache Cordova Plugin

Not available.
Documentation Details
Explanation Through Flowcharts

Detailed flowcharts along with status diagrams and user flows are present.

View image
Easy To Understand

Yes, flowcharts and videos are of great assistance.
All Documentations Are On The Same Page

Yes, but Face Match is deprecated.
Integration Facilities
Country-Based Restriction In SDK.

Available.
Multi-Lingual Response Settings

Only Veriff is providing.
Custom Webhook Creation

Available, reference.

View image
Custom Application Token

Not available.
Specific Permissions To The App Tokens

Not available.
IP Restriction On App Tokens

available.
Sample Codes In Different Languages

Yes sample codes for setting up authentication are available in seven languages.
Sample Codes Android/IOS

Available.
UI-Based SDK Settings

Available, here are the details.
Auto-Code Generator

Available in dashboard.
Run API On Postman Right Away

Not available.
File Size Mentioned?

Not available.
TTL Custom Time

Not available.
API Token Health Stats

Available
Authentication Mechanism

Not available.
Average Response Time

Not Available.
Third-Parties Custom Integration
Twillio For SMS

Not available.
Slack Bot

Not available.
Google Signin

Not available.
Salesforce

Not available.
Other Specifications
NFC SDK

Available
Auto-Capture SDK

Not available.
Test ID Documents For Testing

Not available.
Verification Details
Device Details Against Verification

Not available.
Browser Details

Not available.
Detailed Verification Logs In The Backoffice

Available
System Logs

Not available.
Time Zone Setting

Not available.
Total Verification Time

Depends upon number of verifications. 3-5 min on average.

Compliance Perspective

  • GDPR
  • HIPAA
  • P2DS
  • CCPA
  • TCPA
  • FFIEC
  • ISMS
  • PIPA-BC
  • PIPEDA
  • NACHA
  • SOC 2 Type 1
  • SOC 2 Type 2
  • ISO/IEC 27001
  • ISO/IEC 27018
  • ISO/IEC 27017
  • PII
  • COPPA
  • PSD2
  • PCI DSS
  • ETSI EN 319 411-2
  • BNM EKYC
  • MTL
  • FCA
  • WAS 2.0
  • CIP
  • OFAC
  • MAS
  • FINMA
  • FATF
  • FinCEN
  • FINTRAC PCMLTFA
  • IBeta Certification - Face Liveness
  • Privacy Shield Framework
  • AML Anti-Money Laundering Compliance
  • NIST
  • PAD
  • Security Implementation
  • 2 Factor Authentication
  • VPN, IPSEC
  • AES-256 Encryption
  • AES-256 Encryption
  • TLS/SSL
  • SSO Signup
  • Schedule Audits
  • Auto Logout In Case Of Inactivity
  • Role/Permission Based Users
  • Crypto Compliance
  • FinCEN And FATF-Basedd Crypto Compliance
  • Verification Attributes
  • Custom Verification Flow
  • Behavior Data Monitoring
  • Browser And Geo-Location Tracking
  • Custom Instructions Addition
  • Provided List Of Documents
  • Age Restriction Setting
  • Custom Fuzzy Match Value
  • Ignore Middle Name Mismatch
  • Customize Documents Expiry Months
  • Custom Filed Extraction
  • Country-Based Settings For Front And Back Side Of Document
  • Custom Re-Try Option
  • Detailed Decline Reasons
  • Enhanced Document Settings
  • Verification Data Deletion Option
  • Export CSV/Excel Option
  • Export PDF Option
  • Decline Reason Stats On Dashboard

data retention policy

Rating:4.8

Comments:3 years data retention policy

Data Retention Tenure:

3 Years

Source Link:
Click Here
Screenshot

Customers

Updates

Veriff Closes $100M Series C Funding Round

Veriff moves into new office and expands its presence in Barcelona

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