Selfie capture process rating for user convenience of different age groups- Robust face liveness testing to detect deepfake attempts
- Thorough acceptance testing under various backgrounds and glare conditions
- Precise face matching accuracy evaluation with iterations of facial hair, ageing, etc.
- Detection of subject wearing headwear, face coverings, and ear accessories
- Detection with subject wearing different types of glasses or optics
- Robustness testing against low-quality image inputs
- Rating real-time feedback to assist the user across verification journey
- Testing various other biometric spoofing techniques such as replay attack etc.
Selfie capture process rating for user convenience of different age groups- Evaluate KYC solutions accuracy against 50+ fake IDs and passports
- Forged original documents with alterations in image, name, other particulars
- Parameteric testing of software generated fake IDs
- Testing with different document materials i.e. plastic cards, paper IDs, laminations
- Detect anomalies in document metadata - mismatched creation dates or file formats
- Detect microprint text and validating holographic elements
- Providing detailed decline reasons to both customer and backoffice
- IDs in 20+ languages of different countries for Acceptance Rate Testing
- Measurement of response times across jurisdictions/ document languages
- Assess document acceptance from various angles to mimic real-world usage
- Evaluate the system's response under different lighting conditions
- Test how well the system deals with documents in different shadow placements
- Verify the accuracy of OCR such as including name, DOB, expiration, etc.
- Documents with natural wear and tear, such as faded color, staples, etc.
- Comprehensive testing on 20+ legacy devices, considering varying camera resolutions that may impact document readability
- Analyzing the user flow if they can continue verification journey on their mobile instead of a desktop system
- Testing on bandwidths ranging from 1mbps to 20mbps
- Testing completedness of verification journeys on legacy devices with limited processing power.
- Conduct A/B testing to compare customer onboarding experiences
- Rating the document & selfie capturing interface
- Implement a usability test for senior citizens to assess the ease of auto-capturing documents.
- Analyze user feedback and behavior related to on-screen instructions during
the eKYC process.g on-screen instructions
- Ensure compliance with WCAG 3.0 guidelines for inclusivity
- Assess the system's logging and auditing capabilities for tracking user interactions and system events for backoffice users.
- Evaluate integration with comprehensive AML databases
- Check for efficient case management system for handling and reporting of watchlist hits
- Analyze real-time screening proficiency of Adverse Media
- Review risk scoring configurablity
- Review extensive documentation on APIs, SDKs for solutions’ capabilities to integrate with other systems.
- Ensuring compliance with jurisdictional privacy and data protection regulations
