Sumsub
Sumsub aims to make the world a better place through KYC, KYT, and AML solutions and it remotely mitigates fraud. Sumsub is recognized as an all-in-one verification service platform globally. Sumsub is committed to helping businesses expand compliantly.
Industries Served: Fintech, Transportation, Crypto, Trading, Marketplaces, Gaming, Carsharing
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Email Address
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Location
London, Berlin, Limassol, Miami, Tel Aviv
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Support
Availability of email support
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Socials
Verification supporting stats
6.5K+
Documents
Documents
220+
Countries
Countries
37+
Languages
Languages
Services provided by Sumsub
KYC Suite
Face Biometric Verification
- Document Verification
- Age Verification
- eID Verification
- Reusable KYC
- Video KYC
- Liveness Detection
Perpetual KYC
- Address Verification
AML
- AML for Business
- PEP Screening
- Watchlists Screening
- Adverse Media Screening
- Risk Assessment
- Fitness & Probity Checks
- Sanctions Screening
- On-going Monitoring
Others
- Know Your Business (KYB)
- Know Your Transaction (KYT)
- Payment Fraud Prevention
- OCR for business
- ID Number Checks
- ESign
- Hardware Scanner Devices
- Flexible delivery model
- 2FA Verification
- On-premises verification
- NFC Verification
- Identity Access Management
- Travel Rule
- Phone Risk Assessment
- Email Risk Assessment
- Regulatory Reports
Our Evaluation
- 15-20 mins in EST office hours with representative having friendly and upbeat tone.
- Supports the most integration methods with SDKs, PHP, Node, Javascript, etc.
- Clear and concise messaging helps the user navigate the journey, ensuring that the flow of the journey remains clear and easy to follow. It also eliminates confusion and minimize any potential frustration, making the journey more enjoyable and seamless.
- They uses AI algorithms and machine learning for accurate identity verification, ensuring regulatory compliance effortlessly.
- It offers a customizable, intuitive interface, enhancing operational efficiency and providing a seamless user experience.
- Sumsub’s smooth verification process and proven success in various services demonstrate its effectiveness and reliability.
- Improvements could be made for capturing counterfeit documents.
- The UI gets cluttered sometimes and it misses out on some UX features affecting operational efficiency.
- Users may face a learning curve when configuring workflows in Sumsub, and the customization options may be limited.
- Occasionally, technical errors may occur, and the support may lack technical depth in their responses. However, these issues are resolved promptly, and lessons are learned from mistakes.
- Documents are rejected without clear explanations, and contacting support for KYC/AML issues can be challenging due to limited contact options.
Rating
This score is based on user ratings and our scenario based testing.
This score is based on user ratings and our scenario based testing.
4.22
Industry average: 4
4.6
This is score based the customer journey on desktop and mobile phone
This is score based the customer journey on desktop and mobile phone
Ease of Use
Industry average: 4.5
4.6
This score is based on the response time of the customer support in different scenarios
This score is based on the response time of the customer support in different scenarios
Quality of Support
Industry average: 3.9
3.3
Based on the response time and accuracy on fraudulent/original documents from multiple countries
Based on the response time and accuracy on fraudulent/original documents from multiple countries
Accuracy Score
Industry average: 3.5
Customers
Compliance Certifications
Pricing
Enterprise-Custom
Free Trial
Basic
$1.35
1 Verification
Compliance
$1.85
1 Verification
Flex
$1
1 Verification
Updates from Sumsub
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- KYC Journey Testing
- Response Time and Accuracy
- Back Office Testing
- Scenario Based Support Test
- Integration Options
