Sumsub

Sumsub aims to make the world a better place through KYC, KYT, and AML solutions and it remotely mitigates fraud. Sumsub is recognized as an all-in-one verification service platform globally. Sumsub is committed to helping businesses expand compliantly.

Industries Served: Fintech, Transportation, Crypto, Trading, Marketplaces, Gaming, Carsharing

  • Email Address

    [email protected]

  • Location

    London, Berlin, Limassol, Miami, Tel Aviv

  • Support

    Availability of email support

Verification supporting stats

6.5K+ Documents
220+ Countries
37+ Languages

Services provided by Sumsub

KYC Suite

  • Face Biometric Verification
  • Document Verification
  • Age Verification
  • eID Verification
  • Reusable KYC
  • Video KYC
  • Liveness Detection
  • Perpetual KYC
  • Address Verification

AML

  • AML for Business
  • PEP Screening
  • Watchlists Screening
  • Adverse Media Screening
  • Risk Assessment
  • Fitness & Probity Checks
  • Sanctions Screening
  • On-going Monitoring

Others

  • Know Your Business (KYB)
  • Know Your Transaction (KYT)
  • Payment Fraud Prevention
  • OCR for business
  • ID Number Checks
  • ESign
  • Hardware Scanner Devices
  • Flexible delivery model

  • 2FA Verification
  • On-premises verification
  • NFC Verification
  • Identity Access Management
  • Travel Rule
  • Phone Risk Assessment
  • Email Risk Assessment
  • Regulatory Reports

Our Evaluation

  • 15-20 mins in EST office hours with representative having friendly and upbeat tone.
  • Supports the most integration methods with SDKs, PHP, Node, Javascript, etc.
  • Clear and concise messaging helps the user navigate the journey, ensuring that the flow of the journey remains clear and easy to follow. It also eliminates confusion and minimize any potential frustration, making the journey more enjoyable and seamless.
  • They uses AI algorithms and machine learning for accurate identity verification, ensuring regulatory compliance effortlessly.
  • It offers a customizable, intuitive interface, enhancing operational efficiency and providing a seamless user experience.
  • Sumsub’s smooth verification process and proven success in various services demonstrate its effectiveness and reliability.
  • Improvements could be made for capturing counterfeit documents.
  • The UI gets cluttered sometimes and it misses out on some UX features affecting operational efficiency.
  • Users may face a learning curve when configuring workflows in Sumsub, and the customization options may be limited.
  • Occasionally, technical errors may occur, and the support may lack technical depth in their responses. However, these issues are resolved promptly, and lessons are learned from mistakes.
  • Documents are rejected without clear explanations, and contacting support for KYC/AML issues can be challenging due to limited contact options.

Rating

4.22

Industry average: 4

4.6

Ease of Use

Industry average: 4.5

4.6

Quality of Support

Industry average: 3.9

3.3

Accuracy Score

Industry average: 3.5

Customers

Compliance Certifications

Pricing

Enterprise-Custom

Free Trial

Basic

$1.35

1 Verification

Compliance

$1.85

1 Verification

Flex

$1

1 Verification

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  • KYC Journey Testing
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  • Back Office Testing
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  • Integration Options

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