United States to update login.gov by adding facial recognition technology

October 19, 2023

The General Service Administration for the United States has announced plans to introduce facial recognition technology to login.gov, a sign-on service for US citizens to access government benefits and services online as reported by the agency on 18 October 2023.

According to the announcement made on Wednesday, the agency will deploy the technology in the upcoming year. GSA also plans to incorporate alternative digital identity verification choices for users who are averse to facial recognition technology. This approach needs to be finalized but might entail real-time identity verification through a live video chat or a different platform.

The measure is planned to provide a more secure and streamlined experience for users accessing government services. To make sure of this, GSA is updating its digital identity service to allow users to verify their identity rather than using the government ID they’ve previously submitted.

Ann Lewis, Director of the Technology Information Services at GSA reportedly stated, “Login will provide the options and agencies will decide upon which parts of it to use”.

Identity fraud is spreading quickly, leading to substantial financial distress for countless people worldwide.

The relevant authorities in different countries are taking measures to prevent identity fraud and provide easy access to services for their citizens. For example, the UK Post Office One Login Program, currently in the rollout phase strives to make identity verification services more accessible for people with low digital skills.

A Measure to Counter Identity Fraud

Over the past few years, there has been a notable surge in activities in cybercrime, resulting in identity theft and subsequent financial fraud, within the United States.  According to Statista, the figures have escalated from roughly 467,000 in 2019 to more than 800,000 in 2022. The financial losses attributed to cybercriminals surged to $3.5 billion in 2019 and $10.3 billion in 2022.

The US government is addressing this problem of online fraud by providing a secure way for users to access services. Since login.gov is being operated by the US government, it affirms that any access to benefits or services using this platform is a confidential interaction between the user and their government.

Also Read: What Is ATO Fraud And How To Prevent It?