Veriff

Rating 3.5 /5.0

This score is based on user ratings and our scenario based testing.
Overview Verification Support Stats Services provided by Veriff Our Evaluation Customers Updates KYCGrid Similar Companies
Featured Solution
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Socure

Rating

Verification supporting stats
11.3K+

documents

230+

Countries

47+

Languages

Services provided by Veriff

KYC Suite

  • Face Biometric Verification
  • Document Verification
  • Age Verification
  • eID Verification
  • Reusable KYC
  • Video KYC
  • Liveness Detection
  • Perpetual KYC
  • Address Verification

AML

  • AML for Business
  • PEP Screening
  • Watchlists Screening
  • Adverse Media Screening
  • Risk Assessment
  • Fitness & Probity Checks
  • Sanctions Screening
  • On-going Monitoring

Others

  • Know Your Business (KYB)
  • Know Your Transaction (KYT)
  • Payment Fraud Prevention
  • OCR for business
  • ID Number Checks
  • ESign
  • Hardware Scanner Devices
  • Flexible delivery model
  • 2FA Verification
  • On-premises verification
  • NFC Verification
  • Identity Access Management
  • Travel Rule
  • Phone Risk Assessment
  • Email Risk Assessment
  • Regulatory Reports

Our Evaluation

KYCWeb

  • Supports major integration methods such as ios, android, PHP, Flutter, NodeJS, etc. with really good documentation and handful of integration facilities.
  • Meets major compliance & security standards and possess major verification attributes.
  • Smooth overall flow with a single camera session to capture all documents with continue on mobile with link-on-sms feature.
  • Easy to use, and providing efficient identity verification conveniently.

  • 2-3 days averaged out response time with improvements to be made with unanswered emails.
  • strong improvements needed in original document acceptance.
  • UX features could support operational efficiency.
  • more intuitive and interactive user interface, along with the ability to customize the flow
  • encountering verification failures despite providing accurate and clear documentation.
4.4 This score is based the costumer journey on desktop and mobile phone.
Ease of Use

Industry average: 4.5

3.6 This score is based on the response time of the customer support in different scenarios .
Quality of Support

Industry average: 3.9

2.3 Based on the response time and accuracy on fraudulent /originals documents from multiple countries
Accuracy Score

Industry average: 3.5

  • Documents Testing
  • 3 Accuracy Rating

12 hours processing time with good counterfeit document testing. However, strong improvements needed in original document acceptance.

Accuracy - Fake Document Testing
80%

  • Accepted - ID Cards
  • Declined - ID Cards
  • UAE
  • Austria
  • Turkey
  • USA
  • France
  • Netherland
  • Spain
  • Germany
  • Poland
  • Italy
Accuracy - Original Document Testing
0%

  • Accepted
  • Not Supported
  • Declined
  • ID Cards
  • Passport
  • License

Rating & Comments

Rating:

Comments:

Rating & Comments

Rating: 4.6

Comments:Comments: Good design and smooth user flow as it takes all the documents in a single capturing session. However, it does not provide the functionality to recheck the image before verification.

...

Support

Comments:

2-3 days averaged out response time with improvements to be made with unanswered emails.

Meetings

Tool Used For Calling

Zoom

Response Time

Initial response is delayed for a week. But then the response is within 4-5 hours.

Agenda:Agenda was not shared in the meeting

Scenario 1

The team took about one week to respond to the initial query. Also, the response is slow, and the support guy doesn’t follow up if the emails are left unanswered.

Backoffice

Rating

Rating:4.2

Comments:Veriff's back office is visually attractive but a bit hard to use. Users feel trouble finding the required information.

Login

Pros: Users are given multiple options to sign in to the system.
Cons: The image on the right is visually sound and resonates with the Veriff design, but it’s not giving any feeling of KYC. Also, ReCaptcha is missing to avoid bot attacks. Copyright is missing.

Activation/Onboarding

    Dashboard

      Billing

        Settings

          Support

            Product Demos

              Integration

              Rating:4

              Comments:Supports only major integrations with SDKs, PHP, Node, Javascript, etc. Improvements could be made in the documentations area. Integration facilities also lack in some places.

              Integration Methods
              IOS SDK

              Available. Here is the reference Link

              Android SDK

              It’s available, details are present on this Link .

              React Native SDK (Expo Environment)

              Not available.

              React Native SDK (CLI Environment).

              Veriff provides this plugin. Documentation is present here.

              Npm Module For React Native

              Available

              ReactJS SDK

              Not available.

              Angular

              Not available.

              Flutter Plugin

              Available. Please find the plugin details here.

              View image

              PHP/Laravel

              Available by using cURL.

              View image

              Javascript

              It’s available.

              View image

              C#

              Not available.

              Java

              Not available.

              Hosted Verification Page

              Not available.

               

              REST APIs

              Documentation is provided, it’s well formatted along with detailed swimlanes. Here is the API documentation and Github Link .

              Xamarin

              Not available.

              Apache Cordova Plugin

              Not available.

              Documentation Details
              Explanation Through Flowcharts

              Detailed flowcharts along with status diagrams and user flows are present.

              View image

              Easy To Understand

              Yes, flowcharts and videos are of great assistance.

              All Documentations Are On The Same Page

              Yes, but Face Match is deprecated.

              Integration Facilities
              Country-Based Restriction In SDK.

              Available.

              Multi-Lingual Response Settings

              Only Veriff is providing.

              Custom Webhook Creation

              Available, reference.

              View image

              Custom Application Token

              Not available.

              Specific Permissions To The App Tokens

              Not available.

              IP Restriction On App Tokens

              available.

              Sample Codes In Different Languages

              Yes sample codes for setting up authentication are available in seven languages.

              Sample Codes Android/IOS

              Available.

              UI-Based SDK Settings

              Available, here are the details.

              Auto-Code Generator

              Available in dashboard.

              Run API On Postman Right Away

              Not available.

              File Size Mentioned?

              Not available.

              TTL Custom Time

              Not available.

              API Token Health Stats

              Available

              Authentication Mechanism

              Not available.

              Average Response Time

              Not Available.

              Third-Parties Custom Integration
              Twillio For SMS

              Not available.

              Slack Bot

              Not available.

              Google Signin

              Not available.

              Salesforce

              Not available.

              Other Specifications
              NFC SDK

              Available

              Auto-Capture SDK

              Not available.

              Test ID Documents For Testing

              Not available.

              Verification Details
              Device Details Against Verification

              Not available.

              Browser Details

              Not available.

              Detailed Verification Logs In The Backoffice

              Available

              System Logs

              Not available.

              Time Zone Setting

              Not available.

              Total Verification Time

              Depends upon number of verifications. 3-5 min on average.

              Compliance Perspective

              • GDPR
              • HIPAA
              • P2DS
              • CCPA
              • TCPA
              • FFIEC
              • ISMS
              • PIPA-BC
              • PIPEDA
              • NACHA
              • SOC 2 Type 1
              • SOC 2 Type 2
              • ISO/IEC 27001
              • ISO/IEC 27018
              • ISO/IEC 27017
              • PII
              • COPPA
              • PSD2
              • PCI DSS
              • ETSI EN 319 411-2
              • BNM EKYC
              • MTL
              • FCA
              • WAS 2.0
              • CIP
              • OFAC
              • MAS
              • FINMA
              • FATF
              • FinCEN
              • FINTRAC PCMLTFA
              • IBeta Certification - Face Liveness
              • Privacy Shield Framework
              • AML Anti-Money Laundering Compliance
              • NIST
              • PAD
              • Security Implementation
              • 2 Factor Authentication
              • VPN, IPSEC
              • AES-256 Encryption
              • AES-256 Encryption
              • TLS/SSL
              • SSO Signup
              • Schedule Audits
              • Auto Logout In Case Of Inactivity
              • Role/Permission Based Users
              • Crypto Compliance
              • FinCEN And FATF-Basedd Crypto Compliance
              • Verification Attributes
              • Custom Verification Flow
              • Behavior Data Monitoring
              • Browser And Geo-Location Tracking
              • Custom Instructions Addition
              • Provided List Of Documents
              • Age Restriction Setting
              • Custom Fuzzy Match Value
              • Ignore Middle Name Mismatch
              • Customize Documents Expiry Months
              • Custom Filed Extraction
              • Country-Based Settings For Front And Back Side Of Document
              • Custom Re-Try Option
              • Detailed Decline Reasons
              • Enhanced Document Settings
              • Verification Data Deletion Option
              • Export CSV/Excel Option
              • Export PDF Option
              • Decline Reason Stats On Dashboard

              data retention policy

              Rating:4.8

              Comments:3 years data retention policy

              Data Retention Tenure:

              3 Years

              Source Link:
              Click Here
              Screenshot

              Customers

              Updates

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              $1.89

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              $1.49

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