Trulioo
Trulioo is an international platform that serves globally operational businesses by offering them Online Identity Verification Services. It is committed to innovation, compliance, and industry growth by reducing risk and enabling international business expansion. Trulioo is powered by world-renowned names in the compliance sector including American Express, Citi Ventures, and TCV.
Industries Served: Banking, Cryptocurrency, Financial Services, Forex Marketplaces, Online Trading, Payments, Wealth Management
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Email Address
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Location
China, India, USA, Indonesia, Brazil, Pakistan, Nigeria, Bangladesh, Russia, Mexico, Greece, Latin America, UAE & MENA
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Support
Availability of call & email support
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Socials
Verification supporting stats
12K+
Documents
Documents
195+
Countries
Countries
1+
Languages
Languages
Services provided by Trulioo
KYC Suite
Face Biometric Verification
- Document Verification
- Age Verification
- eID Verification
Reusable KYC
- Video KYC
- Liveness Detection
- Perpetual KYC
- Address Verification
AML
- AML for Business
- PEP Screening
- Watchlists Screening
- Adverse Media Screening
- Risk Assessment
- Fitness & Probity Checks
- Sanctions Screening
- On-going Monitoring
Others
- Know Your Business (KYB)
- Know Your Transaction (KYT)
- Payment Fraud Prevention
- OCR for business
- ID Number Checks
- ESign
- Hardware Scanner Devices
- Flexible delivery model
- 2FA Verification
- On-premises verification
- NFC Verification
- Identity Access Management
- Travel Rule
- Phone Risk Assessment
- Email Risk Assessment
- Regulatory Reports
Our Evaluation
- A proper ticket system with 2-3 hours ticket resolve time. Support has good product knowledge and swift response to our queries.
- Supports multiple pricing plans and has a low setup fees.
- Modern and sleek design with plenty of instructions
- Quickly verifies identities, simplifying compliance and reducing client interaction.
- Offers a wide range of data sources, enabling customization and accurate risk assessment.
- Responsive and helpful team provides valuable assistance during implementation and ongoing support.
- Supports only major integrations with SDKs, PHP, Node, Javascript, etc. Integration facilities also lack in some places.
- Lacks in some major verification attributes.
- Many document uploads on a single screen puts cognitive load on the user.
- Lacks in many functionalities such as advanced search, dashboard views, etc. needed by the end users.
- Low counterfeit document acceptance. Reports are not visually pleasing
- Lacks some handful UX features to support efficiency.
Rating
This score is based on user ratings and our scenario based testing.
This score is based on user ratings and our scenario based testing.
4.3
Industry average: 4
4.6
This is score based the customer journey on desktop and mobile phone
This is score based the customer journey on desktop and mobile phone
Ease of Use
Industry average: 4.5
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This score is based on the response time of the customer support in different scenarios
This score is based on the response time of the customer support in different scenarios
Quality of Support
Industry average: 3.9
4.2
Based on the response time and accuracy on fraudulent/original documents from multiple countries
Based on the response time and accuracy on fraudulent/original documents from multiple countries
Accuracy Score
Industry average: 3.5
Customers
Updates from Trulioo
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- KYC Journey Testing
- Response Time and Accuracy
- Back Office Testing
- Scenario Based Support Test
- Integration Options
