IDScan

Rating 4.0 /5.0

This score is based on user ratings and our scenario based testing.
Overview Verification Support Stats Services provided by IDScan Our Evaluation Customers Updates KYCGrid Similar Companies
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Dataspike

Rating

Verification supporting stats
10.7K+

documents

244

Countries

87+

Languages

Services provided by IDScan

KYC Suite

  • Face Biometric Verification
  • Document Verification
  • Age Verification
  • eID Verification
  • Reusable KYC
  • Video KYC
  • Liveness Detection
  • Perpetual KYC
  • Address Verification

AML

  • AML for Business
  • PEP Screening
  • Watchlists Screening
  • Adverse Media Screening
  • Risk Assessment
  • Fitness & Probity Checks
  • Sanctions Screening
  • On-going Monitoring

Others

  • Know Your Business (KYB)
  • Know Your Transaction (KYT)
  • Payment Fraud Prevention
  • OCR for business
  • ID Number Checks
  • ESign
  • Hardware Scanner Devices
  • Flexible delivery model
  • 2FA Verification
  • On-premises verification
  • NFC Verification
  • Identity Access Management
  • Travel Rule
  • Phone Risk Assessment
  • Email Risk Assessment
  • Regulatory Reports

Our Evaluation

KYCWeb

  • Optimized a single-screen view for the whole process with a simple design. Uploaded images are available for the user to view and verify at later stages as well.
  • Sleek and pleasing design followed by the support of most key use-cases.
  • 2-3 seconds processing time with both low counterfeit and original documents testing.
  • Positive experiences with the support team, finding them helpful and knowledgeable in addressing their questions or concerns.
  • Offers products and applications that cater to various industries and applications, allowing users to find solutions that meet their specific needs.
  • Ability to obtain instant information when scanning a license, enabling quick identification and verification purposes.

  • Mobile user journey could be improved.
  • Supporting a few major integration methods and facilities.
  • Needs severe improvement in meeting major compliance and security standards and as well as verification attributes.
  • Dissatisfaction with IDScan.net’s reseller pricing plan and commission structure, considering them to be outdated and disadvantageous compared to competitors.
  • Training videos to be too general and lacking in comprehensiveness, indicating a need for more specific and comprehensive training resources.
  • Difficulties with updates that impact the functionality of IDScan.net’s software when used with certain hardware devices like laptops and tablets, causing inconvenience and frustration.
4.3 This score is based the costumer journey on desktop and mobile phone.
Ease of Use

Industry average: 4.5

3.5 This score is based on the response time of the customer support in different scenarios .
Quality of Support

Industry average: 3.9

1.63 Based on the response time and accuracy on fraudulent /originals documents from multiple countries
Accuracy Score

Industry average: 3.5

  • Documents Testing
  • Accuracy Rating

Accuracy - Fake Document Testing

  • Accepted - ID Cards
  • Declined - ID Cards
  • UAE
  • Austria
  • Turkey
  • USA
  • France
  • Netherland
  • Spain
  • Germany
  • Poland
  • Italy
Accuracy - Original Document Testing
  • Accepted
  • Not Supported
  • Declined
  • ID Cards
  • Passport
  • License

Rating & Comments

Rating:

Comments:

Rating & Comments

Rating:4.0

Comments:Comments: Optimized a single-screen view for the whole process with a simple design. Uploaded images are available for the user to view and verify at later stages as well.

...

Support

Comments:

30-40 mins EST office hours response time. Product knowledge and user empathy could be improved.

Meetings

Tool Used For Calling

Zoom

Response Time

No Response outside EST work timings. During EST work timings 30 – 40 mins response time.

Agenda:Agenda not clear and informal invite.

Scenario 1

Their support guy seems to be immature. IDscan is not GDPR compliant, so they don’t have an onsite verification option. During the call, we shared our use case, and the guys said, ‘it’s a deal breaker’.

Scenario 2

They don’t have any customization options. On asking for any sort of customization, they used to have a cold response.

Backoffice

Rating

Rating:4.3

Comments:IDScan has limited functionality, but it is fulfilling the basic requirements.

Login

Pros: Simple and updated design along with easy functionalities to let user login and register on the same page.

Activation/Onboarding

Dashboard

Billing

Settings

Support

Product Demos

Integration

Rating:Integration Rating

Compliance Perspective

  • GDPR
  • HIPAA
  • P2DS
  • CCPA
  • TCPA
  • FFIEC
  • ISMS
  • PIPA-BC
  • PIPEDA
  • NACHA
  • SOC 2 Type 1
  • SOC 2 Type 2
  • ISO/IEC 27001
  • ISO/IEC 27018
  • ISO/IEC 27017
  • PII
  • COPPA
  • PSD2
  • PCI DSS
  • ETSI EN 319 411-2
  • BNM EKYC
  • MTL
  • FCA
  • WAS 2.0
  • CIP
  • OFAC
  • MAS
  • FINMA
  • FATF
  • FinCEN
  • FINTRAC PCMLTFA
  • IBeta Certification - Face Liveness
  • Privacy Shield Framework
  • AML Anti-Money Laundering Compliance
  • NIST
  • PAD
  • Security Implementation
  • 2 Factor Authentication
  • VPN, IPSEC
  • AES-256 Encryption
  • AES-256 Encryption
  • TLS/SSL
  • SSO Signup
  • Schedule Audits
  • Auto Logout In Case Of Inactivity
  • Role/Permission Based Users
  • Crypto Compliance
  • FinCEN And FATF-Basedd Crypto Compliance
  • Verification Attributes
  • Custom Verification Flow
  • Behavior Data Monitoring
  • Browser And Geo-Location Tracking
  • Custom Instructions Addition
  • Provided List Of Documents
  • Age Restriction Setting
  • Custom Fuzzy Match Value
  • Ignore Middle Name Mismatch
  • Customize Documents Expiry Months
  • Custom Filed Extraction
  • Country-Based Settings For Front And Back Side Of Document
  • Custom Re-Try Option
  • Detailed Decline Reasons
  • Enhanced Document Settings
  • Verification Data Deletion Option
  • Export CSV/Excel Option
  • Export PDF Option
  • Decline Reason Stats On Dashboard

data retention policy

Rating:4

Comments:90 days data retention policy

Data Retention Tenure:

14 Days

Source Link:
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